Privacy policy

At Cafe Welchez we are committed to respecting your privacy and recognizing your need for appropriate protection and management of personal information you share with us. We do not sell, trade, or rent your personal information to others. We use the information we collect to process orders and to provide a more personalized shopping experience.

Collecting Information

You can visit us without telling us who you are or revealing any personal information about yourself. We may track the IP of people who visit us and analyze this data for trends and statistics, but individual users will remain anonymous, unless you voluntarily tell us who you are. There may be times (such as when you purchase or order a product, subscribe to a service, or participate in contests, sweepstakes or promotions, etc.) at which we ask you to provide certain information about yourself, such as your name, shipping/billing address, telephone number, email address and credit card information. We also maintain a record of your product purchases. Whether or not to provide such information is completely your own choice. But if you choose not to provide the information we request, we may not be able to process your order or provide the services required. Cookies Our web site uses "cookies." A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer's hard drive. Generally, we use cookies to remind us of who you are, tailor our products and services to suit your personal interests, estimate our audience size and analyze your visiting patterns, in order to enhance your shopping experience.

Using information

We use the personal information you provide for internal purposes only, to process and fulfill your order, to notify you of your order status, to fulfill or respond to your request, to inform you of new products, services and offers, to provide you with information about Cafe Britt, to shape our recommendations about coffee or related items that might be of interest to you, and to analyze trends and statistics that will help us develop the design and layout of the website that will make your shopping experience a convenient and useful one. Persons who provide us with their telephone numbers will only be contacted regarding orders they have placed on-line. We do not use your information to make outbound sales calls. We are eager to hear from you and encourage you to email us with your questions or comments at info@cafehondurast.com. We read and respond to every email we receive within 24 hours.

Editing, Updating, Correcting and Deleting Information About You

We love sharing our passion for coffee with you. But we are also committed to honoring customers' requests not to receive mail, e-mail, telephone or other solicitations or information from Cafe Britt. If you prefer not to receive information from us please let us know by sending us an email to info@cafehonduras.com or calling us at 011 504 651 4202. You can also send your request by mail to:

Agro Industrial Santa Isabel

Café Welchez Barrio El Centro, Copan Ruinas Honduras C. A.

Please be sure to indicate your full name, and specifically what information you do not want to receive. If you would like to update or correct your email address, street address or other personal information feel free to do so at any time by contacting us in the same way. When you order online or by phone, or when you choose to enter a sweepstakes or other promotion, we may need to contact you via email, phone or mail to address questions or issues specific to your order, entry, etc., even if you have opted to not receive communications. In this way, we ensure quality service and follow-up.

Protecting Children

Cafe Welchez takes special care to protect the safety and privacy of children. Our web site is a general audience site. Don’t forget, Cafe Welchez is a great resource for all kinds of research projects on coffee. We’d love to hear from you and your children. Cafe Welchez encourages children under 16 to get their parents’ permission before contacting us or submitting any information to us. Of course, there is nothing better than personal supervision of children while they surf the Internet.

Security

When you place orders or access your account information, we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access. All your personal information is encrypted before it is transmitted over the Internet. If you prefer not to enter your credit card online, you can call or fax in your credit information after you place your order online. Call us at 011 504 651 4202; or fax us at 011 504 651 4477 Note: Most banks either cover all the charges that result from unauthorized use of your credit card or limit your liability to US$50, the maximum liability allowed under the Fair Credit Billing Act. You must notify your credit card provider of the unauthorized use in accordance with its reporting rules and procedures.

Disclosure to outside third parties

Cafe Welchez respects your privacy. Any information you give us is held with the utmost care and security, and will not be used in ways to which you have not consented. However Cafe Welchez may share non-personal aggregate, or summary, information regarding its customers with partners or other third parties, but Cafe Welchez does not sell or share any information at the individual customer level. Cafe Welchez cannot control and thus assumes no responsibility in relation with the use third parties may give to information they collect in contests run as co-promotions.

Your Feedback Help us improve our privacy policy and practice. Please give us your feedback. You may email us at info@cafehonduras.com or call us at 011 504 651 4202.

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